Public Infrastructure · Bus Depot

MTA Bus: College Point Depot

128-15 28th Ave, Queens, New York, 11354

Google Maps Updated: 13 May 2026
Authenticity Score: 85/100
About

The College Point Bus Depot is generally viewed as one of the better-run facilities in the MTA system. Drivers and staff are often praised for their professionalism and reliability. While there are occasional complaints about bus maintenance or driver behavior, the overall sentiment is that this depot provides solid service to the Queens community. It's a behind-the-scenes facility that keeps the city moving.

Our Review Process
20
Most Relevant
7
Newest
20
Highest
7
Lowest

We analyze 54 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Ease 75/100
Staff Conduct 80/100
Pro Tip

This is an operational facility; don't expect public access or customer service on-site.

Efficiency: High
Staff: Professional
Pros & Cons

✓ What Works Well

  • Reliable and professional drivers
  • Well-maintained buses
  • Efficient depot operations

✗ Areas to Improve

  • Occasional driver rudeness
  • Some buses show cosmetic wear
  • Not open to the public
Frequently Asked Questions
  • Can I visit the depot?
  • How do I report a bus issue?
User Feedback

Best depot in Queens, hands down.

Drivers are usually chill and helpful.

It's a busy place, but they get the job done.

Location Details
Street: 128-15 28th Ave
Neighborhood: College Point
City: Queens
State: New York
Postcode: 11354
Country: United States
Location
128-15 28th Ave, College Point, NY 11354
Quick Info
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