MTM Automotive Inc
1942 Empire Blvd, Webster, New York, 14580
This Midas location is highly regarded by many for its honest, fair, and friendly service, with the owner, Rich, frequently mentioned as a key reason for their loyalty. Customers appreciate the no-pressure approach and the clear explanations of repair needs. While there are some complaints about wait times and occasional issues with training or quality control, the majority of reviews are very positive, highlighting a shop that treats customers with respect and integrity.
We analyze 75 public reviews for MTM Automotive Inc using our data models and filter out spam to highlight only authentic feedback.
If you have a specific concern, ask to speak directly with the owner or manager to ensure it's noted on the work order.
✓ What Works Well
- Honest and fair pricing
- Friendly and knowledgeable staff
- No-pressure approach to repairs
✗ Areas to Improve
- Occasional long wait times
- Some reports of poor quality control
- Inconsistent training for some technicians
- Do they honor online appointments?
- Are they honest about necessary repairs?
- Can I trust them with major repairs?
Rich is the reason I keep coming back.
They don't try to upsell unnecessary work.
Best Midas location in the area.
- Category Automobile
- City Webster
- State New York
- Postcode 14580
- Country United States
