MTN Insurance Services
23795 Lake Dr, Crestline, California, 92325
This agency receives highly polarized feedback. Many clients praise the staff for their professionalism, helpfulness, and ability to navigate the difficult California insurance market. However, a significant number of reviewers report extremely poor customer service, rudeness, and difficulty reaching anyone by phone. Some clients feel that the agency is unprofessional and dismissive, while others find them to be a reliable and essential resource. The experience seems to vary greatly depending on the staff member and the situation.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you need DMV services, this is a great place to avoid long lines, but be prepared for potentially inconsistent service.
✓ What Works Well
- Helpful in navigating the difficult CA insurance market
- Some staff are very professional and knowledgeable
- Convenient one-stop shop for insurance and DMV services
✗ Areas to Improve
- Extremely poor customer service and rudeness
- Difficulty reaching staff by phone
- Inconsistent communication
- Why can't I reach anyone by phone?
- Is this agency reliable for home insurance?
They are a one-stop shop for insurance and DMV.
The staff is incredibly rude and unprofessional.
They helped me when no one else would.
- Category Financial Services
- City Crestline
- State California
- Postcode 92325
- Country United States
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