Mulder Dental
2008 Eastcastle Dr SE, C, Grand Rapids, Michigan, 49508
This practice has a long-standing reputation, with many patients visiting for decades. The dentists and hygienists are generally praised for their skill and bedside manner. However, there are significant and recurring complaints about the front desk staff being rude, unhelpful, and unprofessional. Billing and communication issues are also frequently mentioned.
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The clinical staff is excellent, but be prepared for potential friction with the administrative team.
✓ What Works Well
- Skilled and professional dentists
- Gentle and thorough hygienists
- Long-term patient loyalty
✗ Areas to Improve
- Rude and unprofessional front desk staff
- Billing and communication issues
- Inconsistent patient experience
- Do you accept my insurance?
- Why was I charged extra?
The dentists are great, but the front desk is a nightmare.
Very thorough cleanings.
They make you feel comfortable.
- Category Health & Medical
- City Grand Rapids
- State Michigan
- Postcode 49508
- Country United States
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