MultiCare Cancer Institute - North Star Lodge
808 N 39th Ave, Yakima, Washington, 98902
Patients are generally very appreciative of the compassionate and professional care provided by the nurses and doctors. The facility is often described as a place of comfort during a difficult time. However, there are significant complaints regarding administrative communication, scheduling, and billing. It is a place where the clinical care is excellent, but the business side can be a source of stress.
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If you have concerns about your treatment plan, don't hesitate to ask for a second opinion or a clear explanation.
✓ What Works Well
- Compassionate nurses
- Professional doctors
- Comforting environment
✗ Areas to Improve
- Poor communication
- Scheduling issues
- Billing confusion
- Why can't I get a call back?
- Is this treatment necessary?
Excellent clinical care
Administrative nightmare
Highly recommend for care
- Category Health & Medical
- City Yakima
- State Washington
- Postcode 98902
- Country United States
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