Health & Medical · ENT

MultiCare Ear, Nose & Throat Specialists - Tacoma

316 M.L.K. Jr Way, Suite 305, Tacoma, Washington, 98405

Google Maps Updated: 13 May 2026
Authenticity Score: 80/100
About

Patients are generally satisfied with the medical care provided by the ENT specialists. Doctors are described as knowledgeable and professional. However, the administrative side, particularly the phone system and scheduling, is a major source of frustration for many patients.

Our Review Process
20
Most Relevant
13
Newest
20
Highest
17
Lowest

We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 30/100
Pro Tip

If you have trouble reaching the office, try using the patient portal for non-urgent communication.

High patient satisfaction
Inconsistent administrative support
Pros & Cons

✓ What Works Well

  • Knowledgeable and professional doctors
  • Effective treatments
  • Clean facility

✗ Areas to Improve

  • Difficult phone system
  • Long wait times
  • Scheduling delays
Frequently Asked Questions
  • Why can't I reach anyone by phone?
  • Why was my appointment canceled?
User Feedback

Great doctor, terrible office staff.

Wait times are unacceptable.

Mixed experience.

Location Details
Street: 316 M.L.K. Jr Way, Suite 305
Neighborhood: Tacoma
City: Tacoma
State: Washington
Postcode: 98405
Country: United States
Location
316 M.L.K. Jr Way Ste 305, Tacoma, WA 98405
Quick Info
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