MultiCare Family Medicine - Kent
219 State Ave N, Suite 220, Kent, Washington, 98030
Patients have mixed experiences. Many appreciate the doctors' expertise and kindness, but there are frequent complaints about administrative issues, including poor communication, long wait times, and rude staff.
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Use the patient portal for non-urgent communication to avoid long phone wait times.
✓ What Works Well
- Knowledgeable and kind doctors
- Professional nursing staff
- Convenient location
✗ Areas to Improve
- Poor communication
- Long wait times
- Rude and unprofessional staff
- Why is it so hard to get a callback?
- Are they accepting new patients?
The doctors are great, but the office management is frustrating.
I can't get anyone to return my calls.
The staff is hit or miss.
- Category Health & Medical
- City Kent
- State Washington
- Postcode 98030
- Country United States
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