MultiCare Orthopedics Northwest - Yakima
111 S 11th Ave, suite 320, Yakima, Washington, 98902
Patients generally have positive experiences with the medical staff, praising the surgeons for their expertise and bedside manner. However, there are significant complaints about the administrative side, including long wait times, poor communication, and billing issues. Many patients feel the office is disorganized and difficult to navigate.
We analyze 69 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Be prepared for long wait times and follow up frequently on referrals and scheduling.
✓ What Works Well
- Expert surgeons
- Professional and kind medical staff
- Effective treatment plans
✗ Areas to Improve
- Long wait times
- Poor administrative communication
- Billing and scheduling issues
- Why is it so hard to get a call back?
- Are the surgeons too busy for patients?
Doctors are great, but the office staff is a nightmare.
Hard to get through on the phone.
Great care, but the admin side is broken.
- Category Health & Medical
- City Yakima
- State Washington
- Postcode 98902
- Country United States
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