1415 N Houk Rd, A, Spokane Valley, Washington, 99216
MultiCare Rockwood OBGYN in Spokane Valley has a very polarized reputation. Many patients love their individual providers, citing them as compassionate and knowledgeable. However, there is a strong, recurring theme of poor administrative communication, billing errors, and a feeling of being treated like a number rather than a patient. The recent buyout seems to have caused significant frustration for long-term patients.
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If you have billing issues, contact your insurance company directly to help resolve them, as the office staff can be unresponsive.
✓ What Works Well
✗ Areas to Improve
Dr. Brown is the best, but the office is a mess.
They don't listen to your concerns.
Great care, but the billing is a constant headache.