MultiCare Sumner Medical Associates
5814 Graham Ave, Suite 100, Sumner, Washington, 98390
The clinic has a polarized reputation. Many patients adore specific providers like Erin Chase, citing them as life-changing, while others express deep frustration with rigid administrative policies and rude front-desk staff. The '15-minute late' policy is a frequent source of contention.
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Use the MyChart app to secure appointments, as phone scheduling is often reported as difficult.
✓ What Works Well
- Exceptional, caring primary care providers
- Thorough annual physicals
- Quick blood draw services
✗ Areas to Improve
- Extremely rigid late arrival policy
- Rude and unhelpful reception staff
- Difficulty scheduling appointments
- Why is it so hard to get an appointment?
- Is the 15-minute late policy strictly enforced?
Providers are great, but the front office is a nightmare.
Worth the drive for the right doctor.
Feels like the DMV of healthcare.
- Category Health & Medical
- City Sumner
- State Washington
- Postcode 98390
- Country United States
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