MultiCare Tacoma Central Primary Care
2420 S Union Ave, Suite 300, Tacoma, Washington, 98405
Patients generally appreciate the medical care provided by the doctors, with many highlighting Dr. Gore and Dr. Jones as attentive and knowledgeable. However, the clinic suffers from significant administrative issues, including long wait times, poor communication, and billing frustrations. While the clinical staff is often praised, the front-office experience is frequently described as disorganized and dismissive.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Expect to wait; bring something to do while you sit in the exam room.
✓ What Works Well
- Attentive and knowledgeable doctors
- Convenient lab and clinic in one building
- Easy parking
✗ Areas to Improve
- Long wait times in the office
- Poor front desk communication
- Billing and insurance issues
- Why is the wait time so long?
- How do I get my referrals?
- Why was my appointment canceled?
Great doctor, but the office is a circus.
I feel like a number, not a patient.
The staff is friendly, but the wait is unacceptable.
- Category Health & Medical
- City Tacoma
- State Washington
- Postcode 98405
- Country United States
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