759 45th St, Munster, Indiana, 46321
This practice is a mixed bag. Many patients are thrilled with the medical care and the optical shop staff, particularly Alisha. However, there is a recurring theme of long wait times, billing disputes, and some staff members being perceived as rude or dismissive, leading to a frustrating experience for some.
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Ask for a clear breakdown of charges before agreeing to any procedures to avoid billing surprises.
✓ What Works Well
✗ Areas to Improve
Great care, bad wait times
Optical staff is a gem
Billing department needs transparency