Other · Gas Station

Murphy USA

7000 Raggard Rd, Louisville, Kentucky, 40216

Google Maps Updated: 20 May 2026
Authenticity Score: 78/100
About

Customers generally appreciate the low gas prices, which are often the best in the area. However, the experience is frequently marred by rude staff and long wait times due to understaffing. The store cleanliness is hit or miss, with some users reporting overflowing trash and poor organization. Several reviewers mentioned issues with expired products and broken pumps. Overall, it is a spot for cheap fuel, but don't expect top-tier service.

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We analyze 71 public reviews for Murphy USA using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
General Service 62/100
Facilities 55/100
Pro Tip

Check expiration dates on snacks before buying, as inventory management is a known pain point.

Gas Prices: Excellent
Staffing: Understaffed
Pros & Cons

✓ What Works Well

  • Competitive gas prices
  • Convenient location
  • Quick stop for fuel

✗ Areas to Improve

  • Rude and unprofessional staff
  • Long lines at registers
  • Outdated or expired inventory
Frequently Asked Questions
  • Why is there only one register open?
  • Are the restrooms open?
  • Why are the pumps blocked off?
User Feedback

Staff needs serious customer service training

Hire more people to handle the morning rush

Keep the store better stocked and check expiration dates