Murphy's Auto Repair LLC.
5928 Nine Mile Rd, Richmond, Virginia, 23223
Murphy's Auto Repair LLC is a shop that receives very polarized reviews. Many customers praise Kris for his kindness, honesty, and willingness to help in emergencies, often going above and beyond. However, there is a significant number of complaints regarding poor communication, unprofessional behavior, and issues with repair quality. It seems to be a shop where your experience can vary greatly depending on the situation.
We analyze 77 public reviews for Murphy's Auto Repair LLC. using our data models and filter out spam to highlight only authentic feedback.
If you visit, try to speak directly with Kris; he is often cited as the most helpful and professional member of the team.
✓ What Works Well
- Kind and helpful in emergencies
- Fair pricing
- Fast turnaround for some
✗ Areas to Improve
- Poor communication
- Unprofessional behavior
- Inconsistent repair quality
- Are they honest?
- Do they overcharge?
- Is it easy to get an appointment?
Kris is a top-notch mechanic.
Avoid if you want a thorough diagnostic.
Great service, but watch out for communication gaps.
- Category Automobile
- Neighborhood Nine Mile
- City Richmond
- State Virginia
- Postcode 23223
- Country United States
