Musick Dermatology & Advanced Clinical Spa
4948 Benchmark Centre Dr, Swansea, Illinois, 62226
Patients are overwhelmingly positive about the medical care here, praising the thoroughness and professionalism of the doctors and staff. Many have been coming for years and feel like family. However, there are some very vocal complaints about billing errors, poor communication, and rude front desk staff. It seems like a great place for medical dermatology, but the administrative side can be a source of major frustration for some.
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Always clarify the cost of procedures before they are performed.
✓ What Works Well
- Thorough and professional medical care
- Friendly and welcoming staff
- Clean and organized facility
✗ Areas to Improve
- Billing errors and lack of transparency
- Poor communication and phone service
- Rude front desk staff
- Why was I double billed?
- How do I get my records?
- Is this service covered by my insurance?
Great medical care, but the billing is a mess.
Staff is friendly, but the front desk can be rude.
Thorough exams, but watch your invoices.
- Category Health & Medical
- Neighborhood Swansea
- City Swansea
- State Illinois
- Postcode 62226
- Country United States
