Musso Plumbing & Heating, Inc
8574 Sheridan Dr, Buffalo, New York, 14221
Musso Plumbing & Heating receives a very polarized response. Many customers are extremely happy with specific technicians who are described as knowledgeable, fast, and professional. However, there is a recurring theme of complaints regarding high pricing, aggressive upselling, and poor management communication. Some users feel the company is unreliable or dishonest, while others swear by their emergency services.
We analyze 78 public reviews for Musso Plumbing & Heating, Inc using our data models and filter out spam to highlight only authentic feedback.
If you have a specific technician you trust, request them by name when booking your service.
✓ What Works Well
- Fast emergency response
- Some highly skilled and friendly technicians
- Good availability for after-hours calls
✗ Areas to Improve
- High pricing and aggressive upselling
- Poor management communication
- Inconsistent quality of work
- Why is the diagnostic fee so high?
- Are the quotes accurate?
- How do I get a manager to call me back?
Great service from specific techs
Pricing feels like a rip-off
Management is hard to reach
- Category Home Services
- Neighborhood Buffalo
- City Buffalo
- State New York
- Postcode 14221
- Country United States
