806 W Diamond Ave, #250, Gaithersburg, Maryland, 20878
MVP Smiles is highly regarded for its pediatric care, with many parents noting how comfortable their children feel during visits. The staff is frequently described as patient, kind, and efficient. However, there is a recurring theme of frustration regarding the front desk staff and billing communication. While the clinical care is top-notch, the administrative side of the practice seems to be a pain point for some families.
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Use their app for communication; it is often more reliable than calling the front desk directly.
✓ What Works Well
✗ Areas to Improve
My kids actually look forward to going to the dentist now.
The clinical team is amazing, but the front office needs work.
Great for special needs care, they really take their time.