1500 Blenheim Farm Lane, Suite C, Havre De Grace, Maryland, 21078
Dr. Presti is highly regarded for his clinical expertise and bedside manner, with many patients feeling well-cared for. However, the practice faces significant criticism regarding administrative efficiency, communication, and billing. Patients often report difficulty reaching the office and frustration with scheduling. It is a practice where the clinical care is strong, but the office management needs improvement.
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If you have a billing question, ask to speak with the office manager directly rather than the front desk staff.
✓ What Works Well
✗ Areas to Improve
Dr. Presti is the best, but the office staff is a nightmare.
I felt dismissed and unheard.
Great care, but the billing department is a disaster.