171 Watertown St, Watertown, Massachusetts, 02472
My Dental Watertown has seen a significant decline in satisfaction following a change in ownership. While some patients still report positive experiences with specific staff, many long-term clients complain about rushed cleanings, poor communication, and aggressive sales tactics for Invisalign. The office is often described as disorganized, and billing issues are a frequent point of contention.
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✓ What Works Well
✗ Areas to Improve
It used to be great, but now it's a mess.
They focus more on selling Invisalign than cleaning teeth.
Billing is a nightmare.