My Pediatrician
Health & Medical · Pediatrics

My Pediatrician

412 Village Dr, STE 400, Murphy, Texas, 75094

Google Maps Updated: 13 May 2026
Authenticity Score: 82/100
About

Parents love the doctors here, especially Dr. Bilal and Dr. Swanigan, for their warmth and expertise. The main issue is the front office staff, who are frequently described as rude or disorganized, leading to long wait times and referral headaches.

Review Summary
20
Most Relevant
17
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 77
Performance Scores
Medical Expertise 90/100
Admin Efficiency 35/100
Pro Tip

If you need a referral, follow up with the office daily until you get confirmation.

Highly skilled doctors
High staff turnover/complaints
Pros & Cons

✓ What Works Well

  • Excellent pediatricians
  • Warm bedside manner
  • Thorough care

✗ Areas to Improve

  • Rude front desk
  • Long wait times
  • Referral issues
Frequently Asked Questions
  • Why is it so hard to get a sick appointment?
  • Can you fix the phone system?
User Feedback

Doctors are 5 stars, staff is 1 star.

Love the care, hate the admin.

Great medical advice, but the office management is a headache.

Location Details
Street: 412 Village Dr, STE 400
Neighborhood: Murphy
City: Murphy
State: Texas
Postcode: 75094
Country: United States
Location
412 Village Dr STE 400, Murphy, TX 75094
Quick Info
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