My Pediatrics
20646 Wilderness Lake Blvd, Land O' Lakes, Florida, 34637
My Pediatrics is a practice with a strong clinical reputation but significant administrative challenges. Many parents love Dr. Ayala and the clinical team for their thoroughness and care. However, there are frequent complaints about billing errors, rude front-desk staff, and difficulty with scheduling or prescription refills. It seems to be a practice that has struggled with staff turnover and management consistency.
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Keep your own records of all payments and vaccination history, as the office has been known to have administrative errors.
✓ What Works Well
- Knowledgeable and caring doctors
- Thorough and patient exams
- Child-friendly environment
✗ Areas to Improve
- Frequent billing and insurance errors
- Rude and unhelpful front-desk staff
- Difficulty with prescription refills
- Why are there so many billing errors?
- Is the staff trained in customer service?
Great doctors, terrible admin.
They only care about the money.
Dr. Ayala is fantastic.
- Category Health & Medical
- City Land O' Lakes
- State Florida
- Postcode 34637
- Country United States
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