MyEyeDr.
207 Chestnut St, Bremen, Georgia, 30110
Patients generally love the staff, especially Beth, who is frequently cited for her helpfulness and ability to fix glasses quickly. The clinical care from Dr. Cowart is highly regarded, with many long-term patients praising his expertise. However, there are recurring complaints about corporate-level changes since the transition to MyEyeDr, specifically regarding billing, phone responsiveness, and appointment scheduling. While the local team is seen as great, the administrative side of the business is a major pain point for many.
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If you need a quick repair, ask for Beth; she is widely known for her ability to save broken frames.
✓ What Works Well
- Friendly and helpful optical staff
- Dr. Cowart is highly trusted
- Quick repairs for glasses
✗ Areas to Improve
- Difficult to reach by phone
- Billing and insurance issues
- Corporate transition frustrations
- Do you accept UHC insurance?
- Can I get my glasses repaired without an appointment?
- Why is it so hard to get someone on the phone?
Beth is the absolute best at fixing frames.
The local team is great, but corporate policies are frustrating.
Dr. Cowart is a gem, worth the visit.
- Category Health & Medical
- Neighborhood Bremen
- City Bremen
- State Georgia
- Postcode 30110
- Country United States
