MyEyeDr.
1418 Dresden Dr, Atlanta, Georgia, 30319
MyEyeDr. in Brookhaven is generally well-regarded for its professional and thorough eye care, with many patients praising Dr. Nguyen and Dr. Hymowitz. The office is modern and clean. However, there are recurring complaints about administrative issues, including rude front-desk staff, long wait times, and billing transparency. While the clinical care is strong, the customer service experience can be inconsistent.
We analyze 77 public reviews for MyEyeDr. using our data models and filter out spam to highlight only authentic feedback.
Always ask for a copy of your prescription and pupillary distance (PD) before leaving the office to avoid future issues.
✓ What Works Well
- Thorough and professional eye exams
- Modern and clean facility
- Friendly and knowledgeable doctors
✗ Areas to Improve
- Inconsistent front-desk professionalism
- Long wait times
- Billing and transparency issues
- Do they accept my insurance?
- How long does it take to get glasses?
- Can I get a copy of my prescription?
Great doctors, but the front desk can be a bit rude.
Professional care, but be prepared for a wait.
Love the doctors, but the admin side needs improvement.
- Category Health & Medical
- Neighborhood Brookhaven
- City Atlanta
- State Georgia
- Postcode 30319
- Country United States
