1007 W Vernon Ave, Kinston, North Carolina, 28501
This office has a very mixed reputation. While some patients appreciate the friendly staff and efficient service, many others report significant issues with virtual doctor visits, poor communication, and administrative errors. The reliance on telehealth for eye exams is a major point of contention for many patients.
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If you prefer an in-person exam, check if they have an on-site doctor before booking.
✓ What Works Well
✗ Areas to Improve
The virtual exam model is flawed.
Staff is hit-or-miss.
Billing issues are a recurring problem.