Health & Medical · Optometry
MyEyeDr.
615-B Henson St, Albemarle, North Carolina, 28001
Google Maps
Updated: 13 May 2026
Authenticity Score: 82/100
About
Patients generally praise Dr. Thompson for his thoroughness and clear explanations during exams. While the clinical care is often described as top-notch, the office administration frequently misses the mark. Many users report significant frustration with scheduling errors, long wait times, and billing confusion. When the staff is on point, the experience is great, but administrative disorganization remains a recurring pain point.
Review Summary
20
Most Relevant
18
Newest
20
Highest
18
Lowest
Total Reviews Analyzed: 76
Performance Scores
Medical Expertise
85/100
Admin Efficiency
45/100
Pro Tip
Always bring a physical copy of your appointment confirmation to avoid being told you aren't in the system.
Clinical Care: High
Admin Support: Low
Pros & Cons
✓ What Works Well
- Thorough and patient optometrist
- Friendly and helpful clinical staff
- Clear explanations of insurance and procedures
✗ Areas to Improve
- Frequent scheduling errors
- Long wait times
- Billing and insurance confusion
Frequently Asked Questions
- Why was I billed for a regular exam instead of a diabetic one?
- Why was my appointment not in the system?
User Feedback
Dr. Thompson is spot on with his exams.
The front desk needs to get their act together.
Billing is a total mess.
Location Details
Street:
615-B Henson St
City:
Albemarle
State:
North Carolina
Postcode: 28001
Country:
United States
Location
615-B Henson St, Albemarle, NC 28001
Quick Info
- Category Health & Medical
- City Albemarle
- State North Carolina
- Postcode 28001
- Country United States
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