Health & Medical · Optometry
MyEyeDr.
1412 N Augusta St, Staunton, Virginia, 24401
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Updated: 19 May 2026
Authenticity Score: 80/100
About
MyEyeDr. in Staunton has a generally positive reputation, with many patients praising Dr. Crouch and the staff for their kindness and thoroughness. However, there are consistent complaints about billing errors, poor communication, and difficulty with frame selection and repairs. The experience seems to vary significantly between the exam and the optical shop.
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Highest rating
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We analyze 76 public reviews for MyEyeDr. using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Medical Expertise
85/100
Admin Efficiency
50/100
Pro Tip
Always verify your insurance coverage and total costs before purchasing frames.
Optometry
Eyewear
Pros & Cons
✓ What Works Well
- Kind and thorough optometrist
- Friendly and helpful staff
- Clean and organized office
✗ Areas to Improve
- Billing errors and confusion
- Poor communication
- Limited frame selection
Frequently Asked Questions
- Why is my bill so high?
- How do I get my prescription?
- Are they accepting new patients?
User Feedback
Dr. Crouch is excellent.
The staff is very helpful.
Billing is a nightmare.
Quick Info
- Category Health & Medical
- Neighborhood Staunton
- City Staunton
- State Virginia
- Postcode 24401
- Country United States
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