MyEyeDr.
130 W Dares Beach Rd, Prince Frederick, Maryland, 20678
This clinic is a mixed bag. While many patients love the doctors, particularly Dr. Nguyen, the administrative and retail side of the business is a frequent source of frustration. Complaints about rude front desk staff, high-pressure sales tactics for glasses, and billing errors are common. If you go for the medical exam, you'll likely be satisfied, but be cautious with the retail and billing processes.
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✓ What Works Well
- Excellent and knowledgeable doctors
- Efficient medical exams
- Friendly and helpful technicians
✗ Areas to Improve
- Rude and condescending front desk staff
- High-pressure sales for eyewear
- Billing and insurance transparency issues
- Do you accept my vision insurance?
- How long does it take to get glasses?
- Is there a grace period for appointments?
Dr. Nguyen is the best doctor ever.
Front desk staff needs a lesson in customer service.
Check every line item on your glasses order.
- Category Health & Medical
- Neighborhood Prince Frederick
- City Prince Frederick
- State Maryland
- Postcode 20678
- Country United States
