MyEyeDr.
6307 D Richmond Hwy, Alexandria, Virginia, 22306
Patients are generally satisfied with the optometrists, who are described as thorough and professional. The retail side, however, is a consistent source of frustration. Many reviews mention rude sales staff, long wait times, and confusing billing or insurance issues. It feels like a corporate machine where the medical care is good, but the customer service is lacking.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Ask for a price sheet upfront before ordering frames to avoid surprise costs.
✓ What Works Well
- Thorough and professional eye exams
- Easy to schedule exams
- Helpful individual staff members
✗ Areas to Improve
- Rude and inattentive retail staff
- Long wait times for appointments
- Confusing and expensive billing practices
- Do you accept my vision insurance?
- Why is my order taking so long?
Great doctor, but the front desk needs help
Avoid the retail desk if possible
Good for exams, bad for glasses
- Category Health & Medical
- City Alexandria
- State Virginia
- Postcode 22306
- Country United States
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