MyEyeDr.
6178 Oxon Hill Rd, Suite 100, Oxon Hill, Maryland, 20745
The clinical care provided by the optometrists is generally well-regarded, with many patients finding the doctors thorough and professional. However, the front desk and administrative staff are a major source of contention. Numerous reviews highlight rude behavior, poor communication, and issues with appointment scheduling. It is a classic case of great doctors hampered by a difficult front office.
We analyze 78 public reviews for MyEyeDr. using our data models and filter out spam to highlight only authentic feedback.
Confirm your appointment via phone a day before, even if you booked online, to avoid unexpected cancellations.
✓ What Works Well
- Professional and thorough optometrists
- Good selection of eyewear
- Helpful sales staff (when available)
✗ Areas to Improve
- Rude front desk staff
- Poor communication regarding appointments
- Long wait times for glasses
- Why was my appointment cancelled without notice?
- Do you accept my insurance?
- How long will my glasses take to arrive?
Doctors are great, but the front desk needs training.
Communication is non-existent.
Great experience with Mo, but the rest of the staff is hit or miss.
- Category Health & Medical
- Neighborhood Oxon Hill
- City Oxon Hill
- State Maryland
- Postcode 20745
- Country United States
