MyEyeDr.
Health & Medical · Optometry

MyEyeDr.

274 Pleasant St, Northampton, Massachusetts, 01060

Google Maps Updated: 13 May 2026
Authenticity Score: 79/100
About

The practice receives mixed reviews. Many patients praise the clinical care and the friendly, professional staff. However, there are significant and recurring complaints about long wait times, poor administrative communication, and billing errors, which have led to a negative experience for many.

Our Review Process
20
Most Relevant
19
Newest
20
Highest
20
Lowest

We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 35/100
Pro Tip

Verify your billing and insurance details before leaving the office to avoid future issues.

Comprehensive eye exams
Contact lens fitting
Pros & Cons

✓ What Works Well

  • Friendly and professional staff
  • Thorough and informative eye exams
  • Clean and modern facility

✗ Areas to Improve

  • Long wait times
  • Poor administrative communication
  • Billing and insurance errors
Frequently Asked Questions
  • Why is my bill incorrect?
  • How do I reschedule my appointment?
User Feedback

Great doctors, but the office is a mess

Staff is friendly, but the system is broken

Billing is a nightmare

Location Details
Street: 274 Pleasant St
City: Northampton
State: Massachusetts
Postcode: 01060
Country: United States
Location
274 Pleasant St, Northampton, MA 01060
Quick Info
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