100 North Ave, Battle Creek, Michigan, 49017
Patients generally enjoy the friendly staff and the wide selection of frames, often highlighting specific employees like Tammy for excellent service. However, there is a recurring theme of frustration regarding corporate-level changes, billing transparency, and long wait times for glasses. While the clinical care is often rated highly, the administrative side of the business receives mixed feedback.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Ask for a detailed breakdown of all fees, including fitting fees, before finalizing your order.
✓ What Works Well
✗ Areas to Improve
Great clinical care
Front desk can be hit or miss
Frame consultants are top-notch