MyEyeDr.
205 W Grand River Ave, Suite 100, Brighton, Michigan, 48116
MyEyeDr. in Brighton has a very mixed reputation. Many patients love the friendly staff and the wide selection of frames, often citing specific employees who go above and beyond. However, there are serious concerns regarding billing transparency, long delays in receiving glasses, and poor communication when issues arise. It seems to be a 'hit or miss' experience depending on the staff member.
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Always ask for a breakdown of costs before agreeing to any 'routine' tests, as some may not be covered by your insurance.
✓ What Works Well
- Friendly staff
- Large frame selection
- Advanced technology
✗ Areas to Improve
- Billing transparency issues
- Long delays for glasses
- Poor communication
- Is this test covered by insurance?
- Where are my glasses?
- Can I get a refund?
Staff is sensational.
Horribly mismanaged.
Read everything you sign.
- Category Health & Medical
- City Brighton
- State Michigan
- Postcode 48116
- Country United States
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