1 Brickyard Square, Suite 11, Epping, New Hampshire, 03042
Patients love the clinical care provided by the doctors, often highlighting thorough exams and friendly interactions. However, the office management and billing department receive significant criticism. Many users feel the front-end staff lacks professionalism and struggles with insurance processing, leading to frustration.
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Verify your own insurance benefits before your appointment to avoid billing surprises.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the front office is a mess
Billing issues are a recurring nightmare
Staff is very helpful with frame selection