MyTown Ace Hardware
1614 142nd Ave, Dorr, Michigan, 49323
MyTown Ace Hardware in Dorr is a polarizing store. Many customers love the friendly, helpful staff and the hometown atmosphere, often citing specific employees who go above and beyond. However, there is a significant number of negative reviews regarding poor customer service, difficulty finding help, and issues with online orders and pricing. It seems like a store where your experience can be either excellent or very frustrating depending on the day and the staff on duty.
We analyze 69 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a specific project, try to visit during off-peak hours to get more attention from staff.
✓ What Works Well
- Friendly and helpful staff
- Hometown atmosphere
- Good selection for a small store
✗ Areas to Improve
- Inconsistent customer service
- Issues with online orders and pricing
- Difficulty finding staff for help
- Do they honor online prices?
- Is the staff helpful?
- Do they have a good selection?
Hit or miss service.
Great staff, but some issues.
Convenient local store.
- Category Retail & Malls
- City Dorr
- State Michigan
- Postcode 49323
- Country United States
readers daily.