N FL Center for Otolaryngology
3 San Bartola Dr, St. Augustine, Florida, 32086
Patients generally value the medical expertise and compassionate care provided by the doctors at this ENT center. However, there is significant frustration regarding billing practices, particularly regarding how routine exams are coded as surgical procedures. Communication and phone responsiveness are also frequent pain points for patients.
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Ask specifically if your exam will be billed as a 'nasal endoscopy' before it begins.
✓ What Works Well
- Highly skilled and knowledgeable doctors
- Compassionate bedside manner
- Effective treatment plans
✗ Areas to Improve
- Unexpected billing for 'surgical' procedures
- Difficulty reaching the office by phone
- Long wait times in the lobby
- Why was my routine exam billed as a surgery?
- How can I get a return call for an appointment?
Great doctors, but the billing is a shock
Hard to get an appointment scheduled
Clinical care is top-notch
- Category Health & Medical
- City St. Augustine
- State Florida
- Postcode 32086
- Country United States
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