Personal Care · Nail Salon
Nail Lounge & Spa
804 Grand Central Mall, Vienna, West Virginia, 26105
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Updated: 18 May 2026
Authenticity Score: 72/100
About
Nail Lounge & Spa is a popular spot in the mall, often praised for its quick service and friendly staff. Many customers love the results and find the prices reasonable. However, there are some reports of rushed service, communication issues, and inconsistent quality. It's a convenient option, but experiences can vary, and some customers have felt their requests weren't fully met.
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Highest rating
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We analyze 68 public reviews for Nail Lounge & Spa using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Equipment & Hygiene
78/100
Staff Behavior
70/100
Pro Tip
Call ahead to see if they are busy before heading to the mall.
Mall location
Quick service
Pros & Cons
✓ What Works Well
- Convenient mall location
- Quick service
- Friendly staff
✗ Areas to Improve
- Rushed service
- Communication issues
- Inconsistent quality
Frequently Asked Questions
- Do they take walk-ins?
- Are they good with nail art?
- Why is the service so inconsistent?
User Feedback
Great service
Rushed experience
Hit or miss
Quick Info
- Category Personal Care
- Neighborhood Grand Central Mall
- City Vienna
- State West Virginia
- Postcode 26105
- Country United States
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