Personal Care · Nail Salon

Nail Secrets

817 St Andrews Rd, Suite 105, Columbia, South Carolina, 29210

Google Maps Updated: 18 May 2026
Authenticity Score: 70/100
About

Nail Secrets has a very loyal following, but it's definitely not for everyone. Long-time customers love the family-like atmosphere and the quality of work, especially with lashes and brows. However, newer reviews mention issues with customer service, rude behavior, and inconsistent quality. It seems like a place that has changed over the years and is struggling to keep everyone happy.

Our Review Process
20
Most Relevant
18
Newest
20
Highest rating
20
Lowest rating

We analyze 78 public reviews for Nail Secrets using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 65/100
Staff Behavior 50/100
Pro Tip

If you're a new customer, try to book with a specific technician who has good reviews.

Specializes in lashes
No kids under 10
Pros & Cons

✓ What Works Well

  • Great for lashes and brows
  • Friendly to long-time regulars
  • Convenient location

✗ Areas to Improve

  • Inconsistent customer service
  • Reports of rude behavior
  • Quality can be hit or miss
Frequently Asked Questions
  • Do they do complex designs?
  • Is it better to book an appointment?
  • Are they friendly to new customers?
User Feedback

Mimi is the best for lashes.

The service has gone downhill.

I love the peaceful vibe.