Nail Studio
6653 Boynton Beach Blvd, Boynton Beach, Florida, 33437
Nail Studio is heavily defined by the popularity of one specific tech, Nikki, who receives glowing reviews for her speed and skill. Most customers who book with her have a great time. However, the management side of the business is a frequent point of contention, with many complaints about poor customer service, appointment scheduling issues, and a hostile environment when things go wrong. It is a place where the talent is high, but the management style leaves a lot to be desired.
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Always book with Nikki specifically and be prepared for potential wait times despite having an appointment.
✓ What Works Well
- Nikki is highly skilled and fast
- Clean and modern studio
- Great nail art results
✗ Areas to Improve
- Poor management communication
- Appointment scheduling issues
- Hostile customer service at times
- Can I book with Nikki specifically?
- Do you honor appointments?
- What is the price for a full set?
Nikki is the reason to visit this salon.
The studio is beautiful and well-kept.
Management needs to improve how they handle customer concerns.
- Category Personal Care
- Neighborhood Boynton Beach
- City Boynton Beach
- State Florida
- Postcode 33437
- Country United States
