Nail Trend
725 W Main St, West Dundee, Illinois, 60118
Customers are deeply divided here. While some regulars swear by specific techs like Nicki and Dao for their artistic skill and kindness, many others report a sharp decline in service quality. Common complaints include rushed work, poor communication, and rude management. The salon seems to struggle with consistency, leaving some clients thrilled and others feeling like they wasted their hard-earned cash.
We analyze 78 public reviews for Nail Trend using our data models and filter out spam to highlight only authentic feedback.
Ask for Nicki or Dao specifically to avoid the inconsistent quality of other staff members.
✓ What Works Well
- Some technicians are highly skilled and artistic
- Frequent visitor rewards program
- Friendly staff for those who find the right tech
✗ Areas to Improve
- Owner/Management can be dismissive or rude
- Inconsistent quality leading to chipped polish
- Rushed service and poor communication
- Do they offer cuticle cleaning with a basic manicure?
- Why is the owner so rude to customers?
- Is it worth booking an appointment if they rush?
Hit or miss depending on the technician
Management needs a serious attitude check
Great bang for the buck if you get a good tech
- Category Personal Care
- Neighborhood West Dundee
- City West Dundee
- State Illinois
- Postcode 60118
- Country United States
