Personal Care · Nail Salon
Nails Expert
1027 N Breazeale Ave, Mt Olive, North Carolina, 28365
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Updated: 18 May 2026
Authenticity Score: 65/100
About
Nails Expert has a polarized reputation. While some customers praise the quality and skill of specific technicians, many others report issues with pricing, communication, and unprofessional responses to feedback. The salon seems to struggle with consistency and customer service standards.
Our Review Process
20
Most Relevant
19
Newest
20
Highest rating
17
Lowest rating
We analyze 76 public reviews for Nails Expert using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Equipment & Hygiene
55/100
Staff Behavior
45/100
Pro Tip
Call ahead to request a specific technician if you have had a good experience with them previously.
Offers Gel X
Appointment recommended
Pros & Cons
✓ What Works Well
- Some highly skilled technicians
- Good for specific designs
- Convenient location
✗ Areas to Improve
- Unprofessional customer service
- Pricing inconsistencies
- Communication barriers
Frequently Asked Questions
- Do they charge extra for cuticle cutting?
- Are they good with nail art?
- Why are the prices so high?
User Feedback
Some customers feel overcharged
Staff can be dismissive of feedback
Quality varies significantly by technician
Quick Info
- Category Personal Care
- City Mt Olive
- State North Carolina
- Postcode 28365
- Country United States
