Personal Care · Nail Salon
Nails First
2001 E Dixon Blvd, Suite 5, Shelby, North Carolina, 28152
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Updated: 18 May 2026
Authenticity Score: 72/100
About
Nails First has a very polarized reputation. Some customers love the service and find the staff to be wonderful, while others have had terrible experiences with rude management and poor quality work. There are significant complaints about wait times and inconsistent pricing. It seems like a place where you might have a great time or a very frustrating one.
Our Review Process
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Most Relevant
16
Newest
20
Highest rating
20
Lowest rating
We analyze 76 public reviews for Nails First using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Equipment & Hygiene
65/100
Staff Behavior
60/100
Pro Tip
Check the price before you start to avoid any surprises at the register.
Spacious salon
Inconsistent service
Pros & Cons
✓ What Works Well
- Friendly staff (some)
- Good quality (some)
- Spacious
✗ Areas to Improve
- Rude management
- Long wait times
- Inconsistent pricing
Frequently Asked Questions
- Do they take walk-ins?
- Are they expensive?
- Is the staff friendly?
User Feedback
Hit or miss service
Management can be rude
Great when it's good
Quick Info
- Category Personal Care
- Neighborhood Shelby
- City Shelby
- State North Carolina
- Postcode 28152
- Country United States
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