Nalley Collision Center Lithonia
7947 Mall Pkwy, Stonecrest, Georgia, 30038
Nalley Collision Center in Stonecrest is a shop with very mixed reviews. While some customers have had excellent experiences with specific staff members, there is a significant number of complaints regarding long wait times, poor communication, and inconsistent repair quality. Many customers feel that the shop is mismanaged and that their time is not valued. It is a dealership where your experience may vary significantly depending on the staff member you work with.
We analyze 68 public reviews for Nalley Collision Center Lithonia using our data models and filter out spam to highlight only authentic feedback.
If you are having trouble with the collision center, try reaching out to the manager directly or consider another location.
✓ What Works Well
- Some very helpful and professional staff
- Convenient location
- Some efficient service experiences
✗ Areas to Improve
- Long wait times for service
- Poor communication and follow-up
- Inconsistent repair quality
- Do you work with all insurance companies?
- How long will my repair take?
- Do you offer a warranty on repairs?
Hit or miss service
Communication is a major issue
Some great experiences, some terrible
- Category Automobile
- Neighborhood Stonecrest
- City Stonecrest
- State Georgia
- Postcode 30038
- Country United States
