NAPA Auto Parts - WILSON
2728 Forest Hills Rd SW, Wilson, North Carolina, 27893
NAPA Auto Parts in Wilson is a mixed bag. Many customers appreciate the knowledgeable staff and the ability to find hard-to-get parts. However, there are frequent complaints about poor customer service, including rude staff and long wait times. It's a good place to go if you know exactly what you need, but the service experience can be hit or miss.
We analyze 69 public reviews for NAPA Auto Parts - WILSON using our data models and filter out spam to highlight only authentic feedback.
Call ahead to verify part availability and speak to a specific staff member if possible.
✓ What Works Well
- Knowledgeable staff
- Good selection of hard-to-find parts
- Quality parts
✗ Areas to Improve
- Poor customer service
- Rude staff
- Long wait times
- Do they have parts in stock?
- Are their prices competitive?
- Is the staff helpful?
Customers value the expertise of the staff.
Service experience is inconsistent.
Some feel the staff is not focused on customers.
- Category Automobile
- City Wilson
- State North Carolina
- Postcode 27893
- Country United States
