NAPA Auto Parts
555A Indian Trail Lilburn Rd NW, Lilburn, Georgia, 30047
This NAPA Auto Parts location has a mixed reputation. While some customers appreciate the knowledgeable staff and the ability to find hard-to-get parts, many others report poor customer service, long wait times, and unreliable phone support. It seems to be a location where the experience depends heavily on which staff member you deal with, and some users suggest looking elsewhere for more professional service.
We analyze 74 public reviews for NAPA Auto Parts using our data models and filter out spam to highlight only authentic feedback.
Call ahead to confirm they have the part in stock.
✓ What Works Well
- Knowledgeable staff
- Good selection of parts
- Helpful in finding hard-to-get items
✗ Areas to Improve
- Poor customer service
- Long wait times
- Unreliable phone support
- Do they offer delivery?
- Are they open on Sundays?
- Can I get a quote over the phone?
Great bang for the buck.
Staff is very knowledgeable.
Be wary of overcharging.
- Category Automobile
- Neighborhood Lilburn
- City Lilburn
- State Georgia
- Postcode 30047
- Country United States
