NAPA Auto Parts
130 W 19th St, Nitro, West Virginia, 25143
This NAPA location is a large warehouse with a great selection of parts, which is a big plus for many. However, the service experience is quite mixed. Some customers find the staff helpful and knowledgeable, while others complain about poor customer service, long wait times, and difficulty getting the right parts. It's a good place if you know exactly what you need, but maybe not the best for those needing extra help.
We analyze 68 public reviews for NAPA Auto Parts using our data models and filter out spam to highlight only authentic feedback.
Call ahead to confirm stock before making the trip, especially for specialized parts.
✓ What Works Well
- Great selection
- Warehouse access
- Knowledgeable staff
✗ Areas to Improve
- Poor customer service
- Wait times
- Incorrect parts
- Do you have this part?
- Can you order this?
- Is it in stock?
Great selection, but service is hit or miss
Staff can be rude
Best place for semi parts
- Category Automobile
- City Nitro
- State West Virginia
- Postcode 25143
- Country United States
