Automobile · Auto Parts Store

NAPA Auto Parts

42 Richboro Rd, Newtown, Pennsylvania, 18940

Google Maps Updated: 19 May 2026
Authenticity Score: 92/100
About

Customers love the Newtown NAPA for its helpful and knowledgeable staff. Many reviews highlight that employees like Rich and Bob go above and beyond, even helping with installations in the rain. While there are occasional complaints about stock or wrong parts, the general consensus is that this is a reliable spot for parts and advice. It is a community staple where people feel valued.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
7
Lowest rating

We analyze 62 public reviews for NAPA Auto Parts using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 90/100
Transparency 88/100
Pro Tip

If you need help with a simple installation like wipers, ask the staff; they are often happy to help for free.

Free installation assistance
Knowledgeable staff
Pros & Cons

✓ What Works Well

  • Extremely helpful and friendly staff
  • Knowledgeable advice on parts
  • Willingness to assist with minor installations

✗ Areas to Improve

  • Occasional issues with incorrect parts
  • Limited weekend hours
  • Small shop size
Frequently Asked Questions
  • Do they install wiper blades?
  • Are they open on Saturdays?
  • Can they help identify the right part?
User Feedback

Rich is the kindest soul, always ready to help.

They saved me time and money with their expert advice.

Great stock and even better service.