NAPA Auto Parts
60 Wakefield St, Rochester, New Hampshire, 03867
This NAPA location is generally well-regarded for its knowledgeable staff and good inventory. Customers appreciate the help they receive, especially when tracking down difficult parts. However, there are some complaints about customer service, particularly regarding wait times and the attitude of some employees. It's a reliable spot for parts, but the experience can vary depending on who is working.
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If you have a specific part need, call ahead to check stock and save yourself a trip.
✓ What Works Well
- Knowledgeable staff
- Good inventory
- Helpful with difficult parts
✗ Areas to Improve
- Occasional poor customer service
- Long wait times
- Inconsistent staff attitude
- Do you have this part in stock?
- Can you help me find a part for my car?
- What is your return policy?
Staff was very helpful and knowledgeable
Great inventory selection
Wait times can be long
- Category Automobile
- City Rochester
- State New Hampshire
- Postcode 03867
- Country United States
