Automobile · Auto Parts
NAPA Auto Parts
460 Marschall Rd, Shakopee, Minnesota, 55379
Google Maps
Updated: 19 May 2026
Authenticity Score: 70/100
About
This NAPA location is a mixed bag. Some customers find the staff helpful and the stock good, but there are frequent complaints about incorrect parts, long wait times, and rude customer service. It seems like a place where you need to know exactly what you need before you walk in, as the counter staff may not always be the most knowledgeable.
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20
Highest rating
18
Lowest rating
We analyze 71 public reviews for NAPA Auto Parts using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
55/100
Transparency
50/100
Pro Tip
Bring your old part or the exact part number to ensure you get the right item.
Paint mixing
OEM parts
Pros & Cons
✓ What Works Well
- Good stock
- Some helpful staff
- Convenient location
✗ Areas to Improve
- Incorrect parts provided
- Long wait times
- Rude customer service
Frequently Asked Questions
- Do you have this part in stock?
- Can you mix paint?
- Why is the wait so long?
User Feedback
Know your part number before going
Service can be slow
Hit or miss experience
Quick Info
- Category Automobile
- City Shakopee
- State Minnesota
- Postcode 55379
- Country United States
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