55 S Main St, Ste 241, Naperville, Illinois, 60540
Naperville Dental Specialists is a large, high-end practice with a mixed reputation. Many patients praise the clinical expertise and the modern facility, but there is significant frustration regarding administrative issues, including difficulty reaching the office, billing errors, and last-minute cancellations. It is a place where the medical care is often excellent, but the front-office experience can be a major pain point.
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If you have a billing question, try to resolve it in person rather than over the phone.
✓ What Works Well
✗ Areas to Improve
Excellent clinical care, terrible front office
Impossible to get a call back
Great for complex procedures