Naples Urgent Care
1713 SW Health Pkwy, #2, Naples, Florida, 34109
Reviews for this urgent care are highly polarized. Many patients praise the staff, particularly Kathy, for being compassionate and efficient. However, a significant number of negative reviews highlight issues with billing, rude front-desk staff, and concerns about the quality of medical oversight, specifically regarding the use of telehealth for urgent care visits.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always ask if a physician will be physically present or if the visit is strictly via video call.
✓ What Works Well
- Friendly and compassionate nursing staff
- Quick service for some
- Convenient location
✗ Areas to Improve
- Billing disputes and hidden fees
- Rude front desk staff
- Concerns over telehealth-only care
- Is there an actual doctor on-site?
- Why am I getting a bill for a co-pay I already paid?
Kathy is the best part of this place.
The billing department is a total mess.
Great for quick needs, but be careful with the paperwork.
- Category Health & Medical
- City Naples
- State Florida
- Postcode 34109
- Country United States
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